Billing

Learn how credit usage works for organizations of which you are a member.

Your organization admin should handle all billing concerns with your TileDB account representative. Credits are assigned to organizations, and all usage under the organization is charged against those credits.

Warning

If you set the Default namespace to charge setting in your profile to an organization without credits, TileDB Cloud will return an error when you try to use any compute resource.

Default charging policy

If you belong to one or more organizations, the following rules apply:

  1. For SQL, UDFs, and notebooks, TileDB Cloud charges the user’s first organization (the one that comes back from the database first).
  2. For array access, TileDB Cloud decides how the user got access to the array. Suppose the user is called user and belongs to one or more organizations, but the first organization is called org. Here are the possible scenarios:
    1. Array owned by user -> user is charged.
    2. Array owned by org -> org is charged.
    3. Array owned by another organization org2, shared with org -> org is charged.
    4. Array owned by org2, shared with org AND shared with user directly -> Error unless the charging policy is configured (refer to Override charging policy).
    5. Array owned by another user user2 (not an organization) -> user is charged.

Override charging policy

On TileDB Cloud you can also specify explicitly whom to charge:

  1. Every programmatic request has a namespace argument that allows you to specify the account to charge.
  2. In your namespace’s Settings exists a setting called Default namespace to charge. With this, you can specify the default namespace to charge for using compute resources.